PRIVACY POLICY

Privacy Policy

Effective Date: April 3,2025

1. Introduction

Welcome to Gemstone LLC ("Company," "we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (www.gemstoneindustrialservices.com) or interact with our services.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment details (if applicable)

  • Any other information you provide when filling out forms, contacting us, or making a purchase

B. Non-Personal Information

  • IP address

  • Browser type and version

  • Pages visited on our website

  • Device information

  • Cookies and tracking data

3. How We Use Your Information

We use the collected data for the following purposes:
✅ Providing Services – Processing orders, managing accounts, and delivering requested products or services.
✅ Customer Support – Responding to inquiries, support requests, and improving customer experience.
✅ Marketing & Communication – Sending promotional materials, newsletters, and updates (you may opt-out anytime).
✅ Website Improvement – Analyzing visitor behavior to optimize website performance and user experience.
✅ Legal Compliance – Meeting regulatory obligations and preventing fraudulent activities.

4. How We Protect Your Information

We implement strict security measures to protect your personal data from unauthorized access, misuse, and disclosure. However, no online platform is 100% secure, and we encourage safe browsing practices.

5. Sharing Your Information

We do not sell or trade your personal information. However, we may share your data in the following cases:

  • Service Providers: Third-party vendors assisting in payment processing, website hosting, or marketing.

  • Legal Requirements: If required by law or to protect our rights, safety, or operations.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can modify your browser settings to refuse cookies, but this may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies, and we encourage you to review their terms before sharing personal information.

8. Your Rights & Choices

You have the right to:
✔ Request access to your personal data.
✔ Update or correct inaccurate information.
✔ Opt out of marketing emails.
✔ Request data deletion, subject to legal obligations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.

By using our website, you agree to this Privacy Policy.